The board on the desk. The driver on the phone. One record.

Where the day goes

A dispatcher at a small carrier books the load, types it in, texts the driver, answers the broker’s check call, finds out at 4 pm that the truck sat three hours at the receiver, and never gets that time billed because nobody wrote it down. MileBrain is built around the two things that fix it: the load is entered once, from the paperwork, and the driver’s taps write the times.

The dispatch board is the Loads screen on a desktop: the list, the lane map, and the selected load’s numbers, with every stop and its times on the record the driver updates from his phone.

The rate con becomes the load

Pick the broker’s PDF, photograph the page, or forward the email to the company’s private address. Broker, lane, dates, rate, miles, weight and every stop are read off the paperwork into a draft; anything not printed on the document stays blank rather than guessed. The draft carries the breakeven verdict so you know what you are booking before you tap Add. The rate confirmation guide covers what to check on the paper itself.

Every stop, every time

Loads carry as many stops as the freight needs, each with an appointment, a check-in and a check-out. The driver taps Arrived and Left at the dock; you see the times on the board as they land. Anything over two hours on site is flagged automatically, so the detention conversation with the broker starts with timestamps instead of a story. The predicted arrival is built from the last check-in, the miles left at the truck’s own average speed and how long that receiver usually holds a truck, shown as a window with what it was built from, or “no estimate yet” when there is not enough to say.

The map, the week, the weather

The lane map shows every active load from home to pickup to delivery. Weekly planning lays loads out by truck and by day; drag a load to another truck or day on the desk and the same save checks run as on a phone, with overlap and readiness warnings. Severe and extreme driving alerts from the National Weather Service can be checked for the saved stop states and near a driver’s fresh shared position, with the time of every check shown.

The driver side of the same record

A driver login shows only the loads assigned to that driver, in English or Spanish: stops, Arrived and Left, a note for the gate, BOL and POD photos, a signature at the door that works with no signal, a fuel-stop button. He never sees a rate, a cost or another driver’s load. Message dispatch from the load, and a breakdown report opens a work order and a tow-information card on your side.

Brokers and customers

Check a broker before you haul for him: one tap on the customer record or the rate con looks the MC number up in FMCSA’s public record and puts it next to what your own invoices say about how he pays. Send a read-only tracking link that shows the lane, the stops and the times and never the rate. Switch on automatic check calls per customer and they get the stop and the time by email when the driver taps, one email per save.

Roles, not seats

A dispatcher role works the board, the loads, the customers and the drivers. Rates, driver pay, invoices, settlements and exports stay with the owner and admin roles, enforced on the server, not hidden in the screen. There is no per-seat fee: Pro includes unlimited employees, and the pricing page prints the monthly total for the fleet.